Privacy Policy
Effective Date: December 23, 2024
1. Introduction
DittoForm (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.dittoform.com or engage with our services. By accessing or using our website and services, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact Us: When you reach out via email, phone, or our contact form, we may collect your name, email address, phone number, and any other information you choose to provide.
- Place an Order: When you place an order for our products or services, we collect information necessary to process your order, including your name, billing and shipping address, payment information, and details about the products or services you are purchasing.
- Schedule Appointments: If you schedule a 3D scanning appointment, we collect information such as your name, contact details, and appointment preferences.
3. How We Use Your Information
We use the information we collect to:
- Provide and Manage Services: Process your orders, schedule appointments, and deliver the products and services you request.
- Communicate: Respond to your inquiries, send confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- Improve Our Services: Analyze usage and trends to enhance your experience on our website and improve our product offerings.
- Marketing: With your consent, send you promotional materials and other communications about our products, services, or events.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, and appointment scheduling.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of your personal information by contacting us at info@dittoform.com.
- Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions included in each email or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
DittoForm
PO Box 71191
Madison Heights, MI 48071
Email: info@dittoform.com
Phone: (313) 451-2292
